Know Who To Contact: Difference between revisions

From Revival Ragnarok Online
 
Line 16: Line 16:




==Bug Reports Section (bugs.rebirthro.com)==
==Bug Reports Section (https://support.ragnarevival.com/)==
If your issue is a bug that :
If your issue is a bug that :



Latest revision as of 07:00, 18 February 2024

So who do you contact and how with specific cases? Read up and be informed. Click the links for more information regarding the system being discussed.

Help Desk

  • In game concerns and questions that RevivalRO FAQ cannot solve.
  • Bug reports

https://support.ragnarevival.com/

  • A major, game breaking exploit that you want to ensure no one else sees.
  • You believe there are issues of corruption, abuse of power or any sort of major concern with one or more of the Lead GM(s)

Support

  • Bans
  • Paypal chargebacks
  • Email address changes
  • Login ID recovery


Bug Reports Section (https://support.ragnarevival.com/)

If your issue is a bug that :

  • Can't be, or has little risk of being, exploited
  • Is a general bug and not a glitch with you in particular.

Reports Section (Forums)

If you are reporting another player for something that has already ceased to happen and have unedited screenshots to verify it.

NPC:Report

If you're reporting another player for minor infractions that can be continued to be witnessed by a GM