Know Who To Contact: Difference between revisions
From Revival Ragnarok Online
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==support.rebithro.com== | ==support.rebithro.com== | ||
* A major, game breaking exploit that you want to ensure no one else sees. | * A major, game breaking exploit that you want to ensure no one else sees. | ||
* You believe there are issues of corruption, abuse of power or any sort of major concern with one or more of the Lead GM(s | * You believe there are issues of corruption, abuse of power or any sort of major concern with one or more of the Lead GM(s) | ||
==[[Support]]== | ==[[Support]]== |
Revision as of 07:00, 18 February 2024
So who do you contact and how with specific cases? Read up and be informed. Click the links for more information regarding the system being discussed.
Help Desk
- In game concerns and questions that RevivalRO FAQ cannot solve.
- Bug reports
support.rebithro.com
- A major, game breaking exploit that you want to ensure no one else sees.
- You believe there are issues of corruption, abuse of power or any sort of major concern with one or more of the Lead GM(s)
Support
- Bans
- Paypal chargebacks
- Email address changes
- Login ID recovery
Bug Reports Section (bugs.rebirthro.com)
If your issue is a bug that :
- Can't be, or has little risk of being, exploited
- Is a general bug and not a glitch with you in particular.
Reports Section (Forums)
If you are reporting another player for something that has already ceased to happen and have unedited screenshots to verify it.
NPC:Report
If you're reporting another player for minor infractions that can be continued to be witnessed by a GM