Know Who To Contact: Difference between revisions
From Revival Ragnarok Online
m (1 revision) |
|||
(6 intermediate revisions by 2 users not shown) | |||
Line 2: | Line 2: | ||
==[[Help Desk]]== | ==[[Help Desk]]== | ||
*In game concerns and questions that [[FAQ | *In game concerns and questions that [[RevivalRO FAQ]] cannot solve. | ||
*Bug reports | *Bug reports | ||
== | ==https://support.ragnarevival.com/== | ||
* A major, game breaking exploit that you want to ensure no one else sees. | * A major, game breaking exploit that you want to ensure no one else sees. | ||
* You believe there are issues of corruption, abuse of power or any sort of major concern with one or more of the Lead | * You believe there are issues of corruption, abuse of power or any sort of major concern with one or more of the Lead GM(s) | ||
==[[Support]]== | ==[[Support]]== | ||
Line 16: | Line 16: | ||
==Bug Reports Section ( | ==Bug Reports Section (https://support.ragnarevival.com/)== | ||
If your issue is a bug that : | If your issue is a bug that : | ||
Latest revision as of 07:00, 18 February 2024
So who do you contact and how with specific cases? Read up and be informed. Click the links for more information regarding the system being discussed.
Help Desk
- In game concerns and questions that RevivalRO FAQ cannot solve.
- Bug reports
https://support.ragnarevival.com/
- A major, game breaking exploit that you want to ensure no one else sees.
- You believe there are issues of corruption, abuse of power or any sort of major concern with one or more of the Lead GM(s)
Support
- Bans
- Paypal chargebacks
- Email address changes
- Login ID recovery
Bug Reports Section (https://support.ragnarevival.com/)
If your issue is a bug that :
- Can't be, or has little risk of being, exploited
- Is a general bug and not a glitch with you in particular.
Reports Section (Forums)
If you are reporting another player for something that has already ceased to happen and have unedited screenshots to verify it.
NPC:Report
If you're reporting another player for minor infractions that can be continued to be witnessed by a GM