Know Who To Contact: Difference between revisions
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Revision as of 04:31, 11 October 2013
So who do you contact and how with specific cases? Read up and be informed. Click the links for more information regarding the system being discussed.
Help Desk
- In game concerns and questions that these cannot solve.
- Bug reports
luxuri(at)rebirthro.com
- A major, game breaking exploit that you want to ensure no one else sees.
- You believe there are issues of corruption, abuse of power or any sort of major concern with one or more of the Lead GMs (Nuit Blanche or Ember)
Support
- Bans
- Paypal chargebacks
- Email address changes
- Login ID recovery
Bug Reports Section (Forums)
If your issue is a bug that :
- Can't be, or has little risk of being, exploited
- Is a general bug and not a glitch with you in particular.
Reports Section (Forums)
If you are reporting another player for something that has already ceased to happen and have unedited screenshots to verify it.
NPC:Report
If you're reporting another player for minor infractions that can be continued to be witnessed by a GM