Request Email Change: Difference between revisions
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Revision as of 04:40, 11 October 2013
Procedure
Send an email to support (at) rebirthro (dot) com, with the following information:
If you have access to the original email
- Account Name
- One or Two Character Names
- New Email
- New Email [Type It Again To Confirm]
If you do not have access to the original email
- Your account MUST be unshared, for as long as possible.
- Submit your ticket with as much information as possible about the account
- Wait far more patiently as the process is a bit more demanding without access to the original email.
All email change requests are done manually, and may take anywhere from a day to a few weeks to complete.
Once an email has been sent, please be patient. Do not go to the GM Help Desk and ask about the status of your request. The GM team and Support team are different, and the GMs will not be able to answer your question.