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|cNpcEir = *[[NPC:Bank Clerk|Bank Clerk]] *[[NPC:Beginner Buffer|Beginner Buffer]]

The helpdesk is for problems that require a GM's assistance, such as: * Other things where ONLY a GM can help you and and there isn't another, more proper channel for addressin

# Simply go to the GM Assistant NPC at Prontera (138, 224) and open a helpdesk ticket to request a refund. # When available, the GM Staff will recall you to the helpdesk.

|This NPC allows you to get the Rookie Package, once you pass the trial. This NPC serves as the culmination of newbie players of their gained knowledge and l

...inside them). If you do not want to lose anything, put it in storage. The NPC gives you this warning as well. Items lost as a result will not be returned *Event Point Redemption NPC has been reorganized to hopefully make items easier to find as well as make

You can find a list of GMs [[Staff]]. Please use the GM Assistant NPC in Prontera (for Loki or Tyr) or Morroc (for Eir) to contact these GMs. You may also wish to sign up at the GM Assistant NPC in your respective city.

*Look for the [[NPC:Platinum Skill NPC|Platinum Skill NPC]] on the row of NPCs located in the center of town. *Speak to a [[NPC:Job Master|Job Master]] as a 1/1 Novice